Heating and Air Rates and Services

Dwight Hinton - Service Department Leader
Dwight has been with Wallace-Dunn since 1997. As our Service Department Leader, he can answer all your service related questions. Contact him by phone or at dhinton0@carolina.rr.com.
Our Service rates are as follows:
Residential |
Commercial |
|
|---|---|---|
Regular hourly rate |
$95.00/hour |
$89.00/hour |
After hours rate |
$142.50/hour |
$133.50/hour |
Note - Customer pays travel time. |
All new customers will be COD.
After Hours Calls: At the close of each business day, we transfer 439-6168 to a pager that the on duty technician carries. You can leave a message and he will return your call within one hour. We will service all established customers after hours.
New customers will be asked to wait until the next business day, when they can talk to the office to discuss rates and policies. After hours calls are quite expensive. Be sure to see the Trouble Shooting Tips, as this may save you a service trip.
We are blessed to have an excellent service department, and a grounded management team. With the second generation of ownership in place, we are excited about our company continuing far into the future. As the HVAC industry continues to become more complex, we will be here to help make it simple

Scotty Campbell - Tech

Jimmy Wyand - Tech

David Poole- Tech

Chris Gillis - Tech

Jonathan Kohl -Assistant Tech

Marcus Ervin - Assistant Tech

Brad Lambert - Assistant Tech
